Skills Course

Emotional Intelligence

Emotional intelligence is one of the biggest predictors of performance in the
workplace and a strong driver of leadership and personal excellence.
It is the ability to identify and manage one’s own emotions and to recognise
the emotions of others. It is a critical factor in personal and professional success.

Individual & group bookings

Classroom-based

Available online

1-day

The course has five (5) modules including a “Test your knowledge” assessment at the end of each module:

✓ Module 1: Emotions drive behaviour

✓ Module 2: The Amygdala

✓ Module 3: EQ self-assessment

✓ Module 4: The five dimensions of emotional intelligence

✓ Module 5: The EI/EQ journey

At the end of this course learners will have a better understanding of:

✓ Emotional intelligence as a driver of leadership and personal excellence

✓ The importance of self-awareness as a building block for emotional intelligence

✓ The skill attributes required for self-management

✓ Organisational awareness and service orientation as key components of social awareness

✓ Effective social or people skills to improve working relationships and to boost productivity

The course has been designed especially for individuals at all levels who want to understand and develop their emotional intelligence skills. It is highly recommended for team leaders, supervisors, and managers.

The course includes a final assessment test as follows:

Multiple choice questions (x25)

Pass mark 70%

Learners have unlimited attempts

A certificate issued upon passing the assessment

31 Princess of Wales Terrace

Parktown

Johannesburg

2193

GPS : -26.1779738, 28.0464528

CONTACT: Mr Bradley Aigner

EMAIL: bradley@thirdstream.co.za

TELEPHONE: 082 600 8401

145 Prince Road

Durban

4091

GPS : -29.8670195, 31.0412389

CONTACT: Ms Raylene Eksteen

EMAIL: raylene@thirdstream.co.za

TELEPHONE: 031 275 0410