Business Etiquette

The course has four modules including a “Test your knowledge” assessment at the end of each module:

✓ Module 1: Office Etiquette

✓ Module 2: Email Etiquette

✓ Module 3: Telephone Etiquette

✓ Module 4: Personal Branding

At the end of this course learners will have a better understanding of:

✓ The importance of good office etiquette in the workplace

✓ Good and bad office habits

✓ Why email etiquette is important

✓ Why telephone etiquette is important

✓ Standard etiquette practises which can be learned and practised daily